Testimonials

Since 1992, Mitch Romero's Appliance & Air Conditioning Service has been proudly servicing the Acadiana Area and Acadiana residents are pleased with the service and professionalism each time.

I have to say that the communication was excellent during the delay. I never felt like ya'll forgot about me. Thanks Again

Rus L.

Website Review

Brock serviced my washer. Was very informative and communicative and very knowledgeable. I learned a few do's and donots. Would be very happy to recommend Mitch Romero co.

Janet H.

Brock was amazing. we offered him pizza rolls & whatever we were cooking for dinner & cake!! even told him to just move in

Kiya H.

This is a great company to rely on. They are professional and respectable. Brandon is a great person and I know when he services something it's done right!! Then he checks back with you if you have anymore issues since his repair! I highly recommend this com.

Marla T.

Fabulous service!! Prompt and totally explained the problem!! I feel I am in good caring hands!!!! Thank you!!!

Susan G.

Technician very knowledgeable and professional. Highly recommend!

Cheryl R.

Great customer service and was here when he said he would be. Fixed my washing machine in less than an hour.

Phyllis D.

Really need to give a BIG SHOUT OUT TO MITCH ROMERO'S. They are always so prompt when I call for help or have questions about what is going on with my services that are being for me. Every time I call everyone is so very kind and nice and answer my questions. Kenneth is A GREAT WORKER SO GREATFUL FOR ALL THE TIME HE SPENT WORKING ON MY APPLIANCES. If you need a reliable company to work on your stuff I really recommend Mitch Romero's. Once Again Thank You Very Much For Ya'll Services.

Sally F.

Mitch Romero Appliances went above and beyond to service my brand new refrigerator. I will be saving their number for all my future appliance needs.

Karen T.

I would rate Mitch Romero Appliance with more than 5 stars if possible. They are friendly, professional, and knowledgeable . They are patient, kind, and every person I came in contact with at the time my washer needed service went above and beyond for me. Thanks to each of you!

Mary Beth P.

Not only was the warranty work done successfully and promptly but the technician ( Kevin) was punctual , polite, knowledgeable and pleasant . 5 Star . I will recommend Mitch Romero Appliance Repair to anyone !!

Blaine B.

Office staff is very helpful and cheerful on the phone. Techs are punctual and always kind and respectful in our home. Kenneth diagnosed the issue with our range today and explained everything clearly. GREAT SERVICE!!!

Georgia B.

Flexible with our appointments Kenneth was efficient and knowledgeable. And a former student of Ms. Kathy!!

Steven S.

Thank y'all so very much for the quick service and i am so happy that I can actually cook in the oven since it's been 7 months. Arthur and his assistant today were amazing. Thank you again and I would recommend this company anytime.

Cheryl R.

It was a pleasure to have Mitch Romero's come out to check on my stove a day earlier than they were originally going to. Joe is very knowledgeable and explains details well. Thank you for fast and efficient service! (No. 162783)

Lori A.

Joe came out to repair my Electrolux dryer. He had the necessary parts in his truck and was able to repair it within an hour!

Jennifer A.

Nice, friendly and honest. Instead of trying to sell their services to fix my broken oven, the repair man was honest with the cost of repair and said it would be cheaper to get a new oven bc too many things ended up broken on the oven needing repair.

Jessica V.

Joe came to my house on July 15, 2019 to make a repair on my washing machine. He did an excellent job and it was a pleasure doing business with him.

Anna G.

Kenneth was great on communicating when he would be at my house to trouble shoot my microwave. He was very through in getting to the bottom of the problem. He promised a follow up call in a week. I would definitely use Mitch Romero's again.

Yvette F.

Romero's technician, Joe, serviced our GE dryer. He was very knowledgeable about GE appliances and was able to properly diagnose the issue. We had worked with another repair company before Romero's and they misdiagnosed the issue, and damaged the front of our dryer. Our experience with Romero's was so much more positive. We had great communication about scheduling, we were given plenty of time to plan to be home and just a 2 hour window of wait time. After he was done, Joe, walked me through the issues until I understood them. From there it was a 3-5 day wait for parts and final repair. If we have issues in the future, we will definitely call Romero's the first time and not bother with anyone else.

Kristen C.

JOE WAS VERY QUICK ON FIXING MY DRYER, GOOD COMMUNICATION AND GREAT SERVICE! I RECOMMEND THIS REPAIR SERVICE TO ANYONE!

The Baits Motel

Joe came out to fix freezer on refrigerator, he fixed it in less than 30 minutes he was professional ,friendly and very thorough of the job ticket number

Paul N.

Same day service ! Very professional and courteous. Resolved the problem on my dryer fixed very quickly . Would highly recommend !

Ron W.

Excellent service and fair pricing. Had to fet the control panel replaced on my Jenn Air gas range. They did a great job. Fast diagnosis came back within a week with the new part and replaced it.

Jason S.

I was very pleased with the office staff and Arthur who got the job done. Everyone was very efficient and polite. Thank all of you for a job well done!

Deborah P.

Tony, the technician assigned to our repair, was fantastic. Diagnosed the problem with our stove, ordered the part, and professionally installed the defective element and had us up and running in no time. The office staff is most courteous and professional and always willing to assist us with any concern we may have. Thanks for great service from all.

Gregory D.

Brock was very thorough in his troubleshooting on a multi-issue problem we were experiencing with our refrigerator. He took the time to explain everything he was finding so we could make the best decision going forward. This was greatly appreciated and a service you don't see much anymore. Thanks Brock and Mitch Romero! We will be a repeat customer!

Lance G.

Brock came out to clean the condenser coil on my 42" built-in refrigerator. The job was difficult but was done in a timely manner and very professionally. He was equipped with what he needed to do the job and is very knowledgeable about all things refrigeration. This company has kept my fridge running since 2007. Big thanks to Brock and his support team.

Kenneth L.

Kevin was amazing. He found the problem with my washer and had it fixed immediately.

Herbert B.

Amazing, had me up and running in 5 minutes.

Doris R.