Joe came to my house on July 15, 2019 to make a repair on my washing machine. He did an excellent job and it was a pleasure doing business with him.
Kenneth was great on communicating when he would be at my house to trouble shoot my microwave. He was very through in getting to the bottom of the problem. He promised a follow up call in a week. I would definitely use Mitch Romero's again.
Romero's technician, Joe, serviced our GE dryer. He was very knowledgeable about GE appliances and was able to properly diagnose the issue. We had worked with another repair company before Romero's and they misdiagnosed the issue, and damaged the front of our dryer. Our experience with Romero's was so much more positive. We had great communication about scheduling, we were given plenty of time to plan to be home and just a 2 hour window of wait time. After he was done, Joe, walked me through the issues until I understood them. From there it was a 3-5 day wait for parts and final repair. If we have issues in the future, we will definitely call Romero's the first time and not bother with anyone else.
JOE WAS VERY QUICK ON FIXING MY DRYER, GOOD COMMUNICATION AND GREAT SERVICE! I RECOMMEND THIS REPAIR SERVICE TO ANYONE!
Joe came out to fix freezer on refrigerator, he fixed it in less than 30 minutes he was professional ,friendly and very thorough of the job ticket number